Where complex staff are employed to assist with cleaning, gardening, access control, pool and other maintenance (applicable to the complex profile and requirements), it is very important that their terms of employment are correctly defined in a written employment contract, that their work expectations are recorded in a work roster which is supervised accordingly and that leave is appropriately approved and recorded.
Many complexes do not have caretakers in place with the resultant challenge that supervising complex staff becomes a time and availability challenge for the trustee(s)/directors tasked with supervising staff and their work.
A managing agent will typically be in a position to assist with drafting an employment contract for signature, operating payroll and producing payslips, paying UIF, recording leave and advising concerning any performance or disciplinary issues. Arranging a provident fund with funeral cover is recommended for retirement planning purposes.
