Property Management Services

Each gated community managed by Trafalgar is allocated a dedicated portfolio manager as a single point of entry and primary communication channel. All Trafalgar’s portfolio managers have completed extensive sectional title and community scheme management training with standard monthly training ongoing too. Trafalgar’s portfolio managers are supported by a support team consisting of a portfolio administrator, debt collector and accountant as well as customised property management, maintenance and document management computer information systems.

Effective financial management and reporting is a core component and competitive advantage of Trafalgar’s property management service. Compiling and circulating detailed monthly management reports including income statements, performance to budget and variance reports, levy rolls, disbursement statements and credit control reports is a standard part of Trafalgar’s property management service. For convenience, all our reports are available by email or online in real time. We also prepare annual budgets, review financial performance monthly and prepare an annual audit file at year end, to promote a time efficient and cost effective audit. Levy roll packs are circulated on the 1^st working day of each month for the prior month with income statement packs following by the 15^th of the month as per our management agreements.

Monthly levy and utility payments by owners are made easy, as our infrastructure provides for multiple payment channels including debit orders, stop orders, telephone banking, internet banking and deposits at any Standard Bank branch nationally.