Trafalgar News

Trafalgar News

Job Vacancy – Insurance Claims Consultant Wanted

Trafalgar is the leading property rental agency across South Africa, letting and managing residential properties across all major metropolitan areas. Trafalgar has a wide selection of homes to rent, to suit all budgets, tastes and areas. Trafalgar offers full-service sectional title and home owners association (“HOA”) property management services across South Africa.  A strong focus on accurate budgeting, detailed financial management reporting and governance excellence underpin Trafalgar’s property management services. Trafalgar Financial Services (“TFS”) is a boutique financial services company specialising in a range of property financial services products, targeted at residential estates and complexes across South Africa. Trafalgar Financial Services (“TFS”) is an authorised financial services and credit provider with a specialist property finance focus.

As an ongoing recruitment effort, Trafalgar Birdhaven is in search of a dynamic candidate with a passion for the property industry to join our team as an Insurance Claims Consultant.

Purpose & objectives of the role:

  • Registration and processing of Insurance Claims
  • Accurate and timeous processing of new claims
  • Appointing of contractors
  • Liaising with owners & portfolio teams
  • Follow up and feedback provided to clients
  • Payment of claims
  • Ensuring a smooth claims process been adhered to at all times, with quick turnaround times

Role Scope, activities & responsibilities:

  • Consultant to register the claim on the insurance system
  • Make outbound call to the unit owner
  • Verify that a claim has been registered
  • Consultant to advise the owner & contractor of the excess applicable
  • Consultant to send the quotations for damages to the insurer for approval
  • Follow up with insurer for approval & inform contractor to proceed
  • Communicate a date and time with the owner on which the contractor will attend
  • Arrange payment for the contractors invoice
  • Finalize the claim on the insurance system
  • Weekly feedback to be provided

Skills required:

  • Effective communication skills
  • Ability to manage time effectively and work under pressure
  • Strong leadership skills
  • Ability to work within a team environment

Minimum Requirements:

  • Matric
  • Higher certificate in short-term insurance
  • Must have Insurance administration experience
  • Own transport & license
  • Excellent computer skills and quick learner
  • Training will be provided

Suitable applicants can send their detailed CV to

Please take note that correspondence will only be conducted with shortlisted candidates. Should you not hear from us within 2 weeks, please consider your application unsuccessful.

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